Boost sales and support with Live Chat and Chatbots

Formilla is a user experience platform
for sales, marketing, and support teams
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Generate sales leads
and increase customer engagement

Sales & support staff can answer pre-sales questions,
qualify leads, view customer data, and more.

Formilla Live Chat is customizable to match your needs and is packed full of features.

Real-time Visitor Monitoring

View how many visitors you have looking at your website in real-time. See the location of your visitors, what webpage they're viewing, and offer to help by requesting a chat.

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Live Chat Conversation

Use the intuitive Formilla chat dashboard to view and respond to chats. Easily add Canned Messages for frequently asked questions with a simple click.

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Respond to Chats

Use hashtag shortcuts such as "#hello" to respond extremely fast to customers, or quickly transfer a chat to another teammate. We'll even indicate when the chat visitor is typing to you in real-time.

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Detailed Visitor Information

Formilla displays all the webpages your visitor has viewed, whether they're on a mobile or desktop device, what country they're from, and more.

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Sound Notifications

Enable sound alerts and browser desktop notifications so you never miss a chat. You can also get notified when someone first arrives on your website.

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Try our Popup Builder

Use our vast Popup Library with dozens of professionally designed marketing popups

Try our Popup Builder

Use our vast Popup Library with dozens of professionally designed marketing popups
  • Boost conversions with perfectly timed popups
  • Choose from various popup types (learn more)
  • Click-to-Chat, Click-to-Call, Send to URL, & more
  • Build your email list and social media following
Learn more

12,000

companies trust Formilla to help their customers.

5-star rated live chat software with unparalleled customer service.
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Experience the difference
with the
Formilla Platform.

Sign up for free to get started today.

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